How to reset an Oura Ring

Two reset levels — one fixes 90% of issues, the other is for when you are passing the ring on or starting fresh. Here is when to use which, and the soft reset sequence Oura's own help docs do not document clearly.

Try this first — the soft reset

The soft reset restarts the ring's firmware without touching any data. It fixes most syncing, charging and connection issues.

Place the ring on the magnetic charging puck. Leave it for 60 seconds. The LED indicator should be on (you can see it through the ring).
Remove the ring from the puck for 60 seconds.
Place it back on the puck for 60 seconds.

The ring restarts. Open the Oura app — the next sync should pull data normally and any previous "ring not connected" or "sync failed" errors clear.

When to soft reset

The app says the ring is connected but no new data is appearing.
Sync repeatedly fails or hangs.
Battery percentage in the app does not match what the ring is reporting.
Ring is on the charger but the LED is not lighting up (sometimes the firmware crashed, the soft reset reawakens it).
Bluetooth pairing keeps dropping.

The factory reset (for re-pairing or selling)

A factory reset wipes the ring's local cache and any pairing — you then set it up from scratch as if new.

Open the Oura app on your phone.
Tap your profile picture (top-left).
Settings → General → Factory Reset Ring.
Confirm. The ring resets and disappears from your paired devices.
Set up again from the Oura app home screen — same process as a brand new ring.

When to factory reset

You are giving the ring to someone else (do this before they receive it).
Soft reset has not fixed a persistent problem and Oura support has asked you to try a full reset.
You are switching the ring to a different Oura account.
The ring's firmware has corrupted in a way the soft reset cannot fix (rare).

What you do not lose

Your Oura account holds all historical data — sleep, HR, HRV, scores, trends, tags. A factory reset of the ring does not touch that. After re-pairing, your historical data is still in the app exactly as before.

What you do lose

Any unsync'd data that was on the ring at the time of reset (typically the last few hours of measurements).
The pairing — you have to re-pair, which takes 1-2 minutes via Bluetooth.
Any custom alarm or alert settings that were stored on the ring (most settings live in the app, not on the ring, so this is small).

If neither reset fixes the problem

Contact Oura support directly through the app (Settings → Help → Contact Support). They have remote diagnostics — they can see your ring's connection logs and battery state and tell you whether it is a firmware bug, a hardware fault, or something they can fix server-side.

If hardware is genuinely faulty within the 1-year warranty, Oura ships a replacement. Outside warranty, they offer a discounted upgrade to the current generation rather than a repair (rings are not really repairable).

Frequently asked

How do I reset an Oura Ring? +

Two reset types. (1) Soft reset: place the ring on its charger for 60 seconds, remove, place back on for another 60 seconds. This restarts the ring's firmware. (2) Factory reset: in the Oura app, go to Settings > General > Factory Reset Ring. This wipes all paired data and you start setup from scratch. Try the soft reset first — it fixes most issues.

Will resetting my Oura Ring delete my data? +

A soft reset does not — it just restarts the ring. A factory reset wipes the ring's local cache but your historical data is stored in the cloud against your Oura account, so you do not lose your trend history. You will need to re-pair the ring after a factory reset.

My Oura Ring is not charging — should I reset it? +

Try the soft reset first (60 seconds on the puck, 60 seconds off, 60 seconds on again). If the ring is genuinely dead, soft reset will not help — but it costs nothing to try and fixes "stuck" charging issues most of the time.